Privacy Policy
Last Updated : 09 February, 2026
01
Introduction
This Privacy Notice for iAurora Ltd ("we," "us," or "our"), In line with provisions of the Nigerian Data Protection Act (NDPA) 2023 describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:
- Visit our website at https://iaurora.app/ or any website of ours that links to this Privacy policy.
- Engage with us in other related ways, including any marketing or events
Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at info@iaurora.app.
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Summary of key points
This summary provides key points from our Privacy Notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for.
What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use. Learn more about personal information you disclose to us.
Do we process any sensitive personal information? We may process certain categories of sensitive personal information where necessary and lawful. This includes location data collected from you. Such data is processed strictly for legitimate operational purposes, including safety, trip monitoring, route verification, emergency response, and incident management.
Do we collect any information from third parties? We do not collect any information from third parties.
How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with the NDPA 2023 and other laws regulating data privacy. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so.
In what situations and with which types of parties do we share personal information? We may share information in specific situations and with specific categories of third parties.
How do we keep your information safe? We have adequate organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.
What are your rights? We guarantee the protection of your rights regarding your personal information as provided under the NDPA 2023 and other laws on data privacy.
How do you exercise your rights? The easiest way to exercise your rights is by submitting a data subject access request, or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.
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What information do we collect?
We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:
- Names
- phone numbers
- email addresses
- debit/credit card numbers
- google or apple account identifiers
- gender
- profile avatar image
- contact or authentication data
- geographic coordinates
Sensitive Personal Information. We may process certain categories of sensitive personal information where necessary and lawful. This includes location data collected through your device. Such data is processed strictly for legitimate operational purposes, including user safety, trip monitoring, route verification, emergency response, and incident management. We only collect and process this information where it is required for these purposes, apply appropriate security safeguards, and limit access to authorized personnel only. We do not use sensitive personal data for marketing or unrelated profiling activities. Processing is carried out in accordance with applicable data protection laws and, where required, based on your explicit consent.
Social Media Login Data. We may provide you with the option to register with us using your existing social media account details, like your Facebook, X, or other social media account. If you choose to register in this way, we will collect certain profile information about you from the social media provider.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes.
04
How do we process your information?
We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
- To facilitate account creation and authentication and otherwise manage user accounts.
- To deliver and facilitate delivery of services to the user.
- To respond to user inquiries/offer support to users.
- To comply with our legal obligations.
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How long do we keep your information?
We will retain personal information only for as long as you maintain an active account. When no ongoing legitimate business need exists, we will delete or anonymise information. If not possible (e.g., backups), it will be securely stored and isolated until deletion is possible.
09
How do we keep your information safe?
We have implemented appropriate and reasonable technical and organizational security measures design to protect the security of a personal information we process. However, despite our safeguard and efforts to secure your personal information, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure. Although we will do our best to protect your personal information, Transmission of personal information to and from our service is at your own risk. Access Services only in a secure environment.
10
Do we collect information from minors?
We do not knowingly collect or solicit data from children under 18. By using Services, you represent that you are at least 18 or parent/guardian consenting for a minor. If we learn data from under-18 users have been collected, we will deactivate the account and delete data.
11
What are your privacy rights?
Withdrawing consent: If we are relying on consent to process your information which is usually express, you may withdraw consent anytime by using our contact details provided in the contact section. How can you contact us about this notice? Below.
Account Information: If you would at any time like to review, change, or terminate account your account, you can:
- Contact us using provided contact information.
- Upon request to terminate, we will deactivate or delete account and data from active databases.
Some information may be retained to prevent fraud, troubleshoot problems, assist investigations, enforce legal terms, or comply with law.
Cookies: Most browsers accept cookies by default. You can remove or reject cookies via browser settings; this may affect functionality.
Contact for privacy questions: info@iaurora.app.
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Controls for do-not-track features
Most web browsers and some mobile systems include Do-Not-Track (DNT). No uniform standard exists yet, so we do not currently respond to DNT signals. If a standard is adopted later, we will inform users in a revised notice.
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Do we make updates to this notice?
Updated versions will be indicated by a revised date. If material changes occur, we may notify users by posting notice or sending notification. Users are encouraged to review frequently.
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How can you contact us about this notice?
If you have questions or comments about this notice, you may contact us our contact details below:
Email: info@iaurora.app
Phone: +44 7880 214778
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How can you review, update, or delete the data we collect from you?
Based on the Nigerian Data Protection Act 2023, you may have the right to request access to personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also withdraw consent to processing of your personal information. These rights may be limited in certain circumstances by applicable law. To request, review, update or delete your personal information, please fill out and submit a data subject access request.
07
How do we handle your social logins?
If you choose to register or log in using social media account details (Facebook or X logins), we may access certain information about you. Information received may include:
We are not responsible for how third-party social media providers use your information.